.chatbot {
  margin-left: auto;
  margin-right: 0px;
  background-color: #FFFFFF;
  width: 360px;
  height: 640px;
  -webkit-box-shadow: 0px 0px 17px 2px rgba(0, 0, 0, 0.22);
  box-shadow: 0px 0px 17px 2px rgba(0, 0, 0, 0.22);
  overflow: hidden;
  position: fixed;
  right: -15%;
  top: 50%;
  left: 50%;
  -webkit-transform: translate(-50%, -50%);
  -ms-transform: translate(-50%, -50%);
  transform: translate(-50%, -50%);
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-orient: vertical;
  -webkit-box-direction: normal;
  -ms-flex-direction: column;
  flex-direction: column;
  z-index: 1000;
}

/***********************/
/******* HEADER  *******/
/***********************/

.header1 {
  height: 8%;
  background-image: url("wp-content/themes/convert/krisincorplogo.png");
  background-color: #0077b1;  /* Fallback if no image */
  background-size: cover;
  -webkit-box-shadow: 0px 1px 4px 2px rgba(0, 0, 0, 0.70);
  box-shadow: 0px 1px 4px 2px rgba(0, 0, 0, 0.70);
  position: relative;
  z-index: 1;
  -ms-flex-negative: 0;
  flex-shrink: 0;
    cursor:pointer;
}

.header1__wrapper {
  height: 50%;
  position: absolute;
  top: 50%;
  right: 0;
  -webkit-transform: translateY(-50%);
  -ms-transform: translateY(-50%);
  transform: translateY(-50%);
  display: table;
}

.header1__color {
  position: absolute;
  left: 0;
  z-index: -1;
  height: 100%;
  width: 100%;
  opacity: 0.3;
}

.header1__text {
  box-sizing: border-box;
  font-size: 3rem;
  line-height: 3rem;
  font-weight: 100;
  margin: 0;
  padding: 0 1.2rem;
  display: table-cell;
  vertical-align: middle;
}


/***********************/
/******** WINDOW *******/
/***********************/

.window {
  box-sizing: border-box;
  overflow-y: scroll;
  -webkit-box-flex: 1;
  -ms-flex-positive: 1;
  flex-grow: 1;
  -ms-flex-negative: 1;
  flex-shrink: 1;
  padding: 20px 12px 12px 20px;
}

.query {
  text-align: right;
}

.response {
  position: relative;
}

.card::before, .response>.bubble::before, .video::before {
  content: url(https://krisincorp.com/krisincorplogo.png);
  opacity: 0.2;
  position: absolute;
  left: -40px;
  top: 50%;
  -webkit-transform: translateY(-50%) scale(0.35);
  -ms-transform: translateY(-50%) scale(0.35);
  transform: translateY(-50%) scale(0.35);
}

.query, .response {
  margin: 12px;
  
  -webkit-animation: 500ms ease-in-out zoom;
  animation: 500ms ease-in-out zoom;
}

.bubble {
  display: inline-block;
  padding: 0 1.2rem;
}

.response .bubble {
  background-color: #1CAADE;
  color: #FFFFFF;
  border-radius: 3px 12px 12px;
  text-align: left;
  border: 1px solid #0296c7;
  position: relative;
}

.query .bubble {
  background-color: #FFFFFF;
  color: #005f96;
  border-radius: 12px 12px 3px 12px;
  border: 1px solid #1CAADE;
}

.bubble__text p {
  margin: 0;
  line-height: 2rem;
}

.quick-reply {
  margin: 12px 0;
  width: 100%;
  text-align: justify;
}

.quick-reply__button {
  background-color: #FFFFFF;
  color: #005f96;
  border-radius: 12px;
  border: 1px solid #008bc6;
  display: inline-block;
  width: 30%;
  text-align: center;
  cursor: pointer;
  transition: all 0.25s;
  overflow: hidden;
  line-height: 2.2rem;
}

.quick-reply--5, .quick-reply--4 {
  white-space: nowrap;
  overflow-x: scroll;
}

.quick-reply--2 .quick-reply__button {
  width: 48%;
}

.quick-reply--1 .quick-reply__button {
  width: 98%;
}

.quick-reply::after {
  content: "";
  width: 100%;
  display: inline-block;
}

.quick-reply__button:hover {
  color: #FFFFFF;
  background-color: #1CAADE;
}

.card {
  background-color: #FFFFFF;
     margin: 5px; 
    max-width: 277px!important;
  border: 1px solid #cccccc;
  border-radius: 12px;
  overflow: hidden;
}

.card__image {
  width: 100%;
  padding-top: 42%; /* Approximation to achieve 1:1.9 ratio*/
  background-size: cover;
}

.card__title {
  margin: 6px 12px 0 12px;
  white-space: nowrap;
  overflow: hidden;
  -o-text-overflow: ellipsis;
  text-overflow: ellipsis;
  font-weight: 600;
  font-size: 1.3rem;
  text-align: center;
}

.card__title strong {
  font-weight: 500;
}

.card__subtitle {
  margin: 2px 12px 6px 12px;
  color: #888888;
  font-size: 1.2rem;
  font-weight: 500;
  font-weight: 500;
}

.card__button {
  border-top: 1px solid #cccccc;
  cursor: pointer;
  text-align: center;
  color: #005f96;
  line-height: 2.2rem;
  -webkit-transition: all 0.25s;
  -o-transition: all 0.25s;
  transition: all 0.25s;
}

.card__button:hover {
  color: #FFFFFF;
  background-color: #1CAADE;
}

.video {
  /* An otherwise superfluous element needed since overflow: hidden necessary to achieve border radius effect on video, but that hides the avatar/icon pseudo element. */
  margin: 0;
  padding: 0;
}

.video__box {
  background-color: #FFFFFF;
  margin: 0 auto;
  max-width: 400px;
  border: 1px solid #cccccc;
  border-radius: 12px;
  overflow: hidden;
  padding: 0;
  position: relative;
  z-index: 1; /* Necessary to prevent intermittent bug where border radius does not clip content when a transition is applied to the element*/
}

iframe {
  margin: 0;
  padding: 0;
  width: 100%;
}

.video__player {
  border: none;
  display: block;
}


/***********************/
/******** INPUT ********/
/***********************/

.input {
  border-top: 1px solid #d3d3d3;
  height: 4rem;
  width: 100%;
  background-color: #FFFFFF;
  -ms-flex-negative: 0;
  flex-shrink: 0;
  position: relative;
}

.input__text {
  font-family: Helvetica, sans-serif;
  padding-left: 30px;
  border: none;
  font-size: 1.4rem;
  width: 100%;
  line-height: 4rem;
}

.input__button {
  position: absolute;
  top: 0;
  bottom: 0;
  right: 10px;
}

.input__mic, .input__send {
  font-size: 3rem;
  line-height: 4rem;
  cursor: pointer;
  -webkit-transition: all 0.25s;
  -o-transition: all 0.25s;
  transition: all 0.25s;
}

.input__mic--inactive, .input__send--inactive {
  color: #0296c7;
}

.input__mic--active, .input__send--active {
  color: #F76949;
}

.input__send--inactive:active {
  color: #F76949;
}

/****************************************/
/******** STATUS / ERROR / LOADER *******/
/****************************************/

.status {
  text-align: center;
  width: 100%;
  font-size: 1.2rem;
}

.error--hidden {
  opacity: 0;
}

.error {
  transition: all 1s;
  margin: 0 auto;
}

.error__message {
  background-color: #767676;
  color: #FFFFFF;
  padding: 6px;
  font-weight: 100;
}

.loading {
  font-size: 0;
  transition: all 1s;
}

.loading--visible {
  opacity: 1;
}

.loading--hidden {
  opacity: 0;
}

.loading--hidden div {
  -webkit-animation-play-state:paused;
  -moz-animation-play-state:paused;
  -o-animation-play-state:paused;
  animation-play-state:paused;
}

.loading__left, .loading__middle, .loading__right {
  display: inline-block;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background-color: black;
  -webkit-animation: loader 1.4s infinite ease-in-out both;
  animation: loader 1.4s infinite ease-in-out both;
  margin: 0 1px;
}

.loading__left {
  -webkit-animation-delay: 0.1s;
  animation-delay: 0.1s;
}

.loading__middle {
  -webkit-animation-delay: 0.2s;
  animation-delay: 0.2s;
}

.loading__right {
  -webkit-animation-delay: 0.3s;
  animation-delay: 0.3s;
}

/*******************************/
/***** ANIMATION KEYFRAMES *****/
/*******************************/

@-webkit-keyframes loader {
  0% {
    -webkit-transform: scale(.2);
    transform: scale(.2);
    opacity: 1;
  }
  50% {
    -webkit-transform: scale(1.0);
    transform: scale(1.0);
    opacity: 0.5;
  }
  100% {
    -webkit-transform: scale(.2);
    transform: scale(.2);
    opacity: 0.2;
  }
}

@keyframes loader {
  0% {
    transform: scale(.2);
    opacity: 1;
  }
  50% {
    transform: scale(1.0);
    opacity: 0.5;
  }
  100% {
    transform: scale(.2);
    opacity: 0.2;
  }
}

@-webkit-keyframes zoom {
  0% {
    opacity: 0;
    -webkit-transform: scale(0);
    transform: scale(0);
  }
  70% {
    opacity: .7;
    -webkit-transform: scale(1.05);
    transform: scale(1.05);
  }
  100% {
    opacity: 1;
    -webkit-transform: scale(1);
    transform: scale(1);
  }
}

@keyframes zoom {
  0% {
    opacity: 0;
    transform: scale(0);
  }
  70% {
    opacity: .7;
    transform: scale(1.05);
  }
  100% {
    opacity: 1;
    transform: scale(1);
  }
}

/***********************/
/**** MEDIA QUERIES ****/
/***********************/

@media (max-width: 415px) {
  .chatbot {
    width: 95vw;
    height: 100vh;
    margin-left: 0;
    margin-right: 0;
  }
  .quick-reply__button {
    display: block;
    width: 98% !important;
    margin-bottom: 6px;
  }
  
  input[type='range']::-webkit-slider-thumb {
    -webkit-appearance: none !important;
    background-color: #40aee1;
    border: 1px solid #CECECE;
    height: 20px;
    width: 25px;
}
  
  
}

@media (max-height: 650px) {
  .chatbot {
    height: 90vh;
  }
}

input[type="range"]{
    outline: none;
    -webkit-appearance: none;
    -moz-apperance: none;
    border-radius: 12px;
    height: 20px;
	width:100%;
     background-image: -webkit-gradient(
        linear,
        left top,
        right top,
        color-stop(0.45, #C5C5C5),
        color-stop(0.45, #C5C5C5)
    );
   
}

input[type='range']::-webkit-slider-thumb {
    -webkit-appearance: none !important;
    background-color: #40aee1;
    border: 1px solid #CECECE;
    height: 20px;
    width: 15px;
}

input[type=range]::-ms-track {
    width: 300px;
    height: 5px;
    
    /*remove bg colour from the track, we'll use ms-fill-lower and ms-fill-upper instead */
    background: transparent;
    
    /*leave room for the larger thumb to overflow with a transparent border */
    border-color: transparent;
    border-width: 6px 0;

    /*remove default tick marks*/
    color: transparent;
}
input[type=range]::-ms-fill-lower {
    background: #777;
    border-radius: 10px;
}
input[type=range]::-ms-fill-upper {
    background: #ddd;
    border-radius: 10px;
}
input[type=range]::-ms-thumb {
    border: none;
    height: 16px;
    width: 16px;
    border-radius: 50%;
    background: goldenrod;
}
input[type=range]:focus::-ms-fill-lower {
    background: #888;
}
input[type=range]:focus::-ms-fill-upper {
    background: #ccc;
}

.rangeclick{
  background-color: #FFFFFF;
  color: #40aee1;
  border-radius: 12px;
  border: 1px solid #40aee1;
  display: inline-block;
  width: 30%;
  text-align: center;
  font-size: 12px;
  cursor: pointer;
  transition: all 0.25s;
  overflow: hidden;
  line-height: 2.2rem;
}

.rangeclick:hover {
  color: #FFFFFF;
  background-color: #40aee1;
}